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Bankstream service details for HSBC, RBS and Natwest

This service is an add-on to Clever Accounts Ltd and is provided by MTS Global (Europe) Ltd, trading as Bankstream.

Further details about Bankstream can be found here.

Accepting the terms

  • You must accept the Terms before you can use the service.  If you do not accept the Terms then you are unable to use the Bankstream service.

Providing the service

  • The service is provided to you via MTS Global (Europe) Ltd, trading as Bankstream.  Bankstream are a third party company and Clever Accounts would not be liable for any issues that arise from using the service from them.
  • You must satisfy yourself that you are willing to accept the terms and conditions from Bankstream also.
  • Upon agreeing to these terms, and once Clever Accounts receive the forms, please allow up to 10 workings days for the service to be activated.
  • Clever Accounts will not be liable for any inaccuracy of data downloaded from Bankstream and you must ensure you check for accuracy at all times.
  • You accept that Clever Accounts can suspend and discontinue this service at any time and without prior notice.
  • You agree to only access the service through Clever Accounts and will not access the service via any other means directly with Bankstream.
  • Transactions are uploaded to your account daily at around 9.00am.
  • You will agree that transactions up to when the service is started will need to be entered to ensure there are no gaps in data.
  • You agree that you are solely responsible for all data within Clever Accounts.

Payment and Fees

  • The service will cost £5.00+vat per month if you are signed up to the "Complete" package (or package that has monthly fees or £69+vat per month or lower).
  • Clients that have signed up to the "Extra" or "Premium" package (which includes the bookkeeping service) has the charge already included in the monthly fee and so not further fee will be charged.
  • Until we have a valid direct debit mandate in place for your account we cannot activate the service for you.  Please note, payment by paypal, direct transfer or standing order is not allowed for the continued use of the service.
  • The monthly fees will start on the next available billing cycle, usually at the start of the next month.

Cancellation of the service

  • You can cancel the service at anytime by deactivating it in Clever Accounts.
  • Deactivation will occur in the month of request but no refund will be made for any fees already charged or awaiting collection via direct debit.
  • Clever Accounts has the right to deactivate the service at any time, without any prior notice.


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